Posts Tagged ‘cloud services’

IBM Ranked #1 in Midrange Servers and Enterprise Network Storage

August 13, 2015

Although the financial markets may be beating up IBM the technology world continues to acclaim IBM technology and products. Most recently, IBM ranked on top in the CRN Annual Report Card (ARC) Survey recognizing the best-in-class vendors in the categories of partnership, support, and product innovation.  But the accolades don’t stop there.

Mobile Security Infographic

Courtesy of IBM (click to enlarge)

IBM was named a leader in four key cloud services categories—hosting, overall cloud professional services, cloud consulting services, and systems integration—by the independent technology market research firm Technology Business Research, Inc. (TBR).  This summer Gartner also named IBM as a leader in Security Information and Event Management (SIEM) in the latest Gartner Magic Quadrant for SIEM, this for the seventh consecutive year. Gartner also named IBM as a Leader in the 2015 Magic Quadrant for Mobile Application Development Platforms, specifically calling out the IBM MobileFirst Platform.

The CRN award addresses the technology channel. According to IBM, the company and its business partners are engaging with clients in new ways to work, building the infrastructure, and deploying innovative solutions for the digital era.  This should come as no surprise to anyone reading this blog; the z 13 was designed expressly to be a digital platform for the cloud, mobile, and big data era.  IBM’s z and Power Systems servers and Storage Solutions specifically were designed to address the challenges these areas present.

Along the same lines, IBM’s commitment to open alliances has continued this year unabated, starting with its focus on innovation platforms designed for big data and superior cloud economics, which continue to be the cornerstone of IBM Power System. The company also plays a leading role in the Open Power Foundation, the Linux Foundation as well as ramping up communities around the Internet of Things, developerWorks Recipes, and the open cloud, developerWorks Open. The last two were topics DancingDinosaur tackled recently, here and here.

The TBR report, entitled Hosted Private & Professional Services Cloud Benchmark, provides a market synopsis and growth estimates for 29 cloud providers in the first quarter of 2015. In that report, TBR cited IBM as:

  • The undisputed growth leader in overall professional cloud services
  • The leader in hosted private cloud and managed cloud services
  • A leader in OpenStack vendor acquisitions and OpenStack cloud initiatives
  • A growth leader in cloud consulting services, bridging the gap between technology and strategy consulting
  • A growth leader in cloud systems integration services

According to the report: IBM’s leading position across all categories remains unchallenged as the company’s established SoftLayer and Bluemix portfolios, coupled with in-house cloud and solutions integration expertise, provide enterprises with end-to-end solutions.

Wall Street analysts and pundits clearly look at IBM differently than IT analysts.  The folks who look at IBM’s technology, strategy, and services, like those at Gartner, TBR, and the CRN report card, tell a different story. Who do you think has it right?

DancingDinosaur is Alan Radding, a veteran IT analyst and writer. Please follow DancingDinosaur on Twitter, @mainframeblog. See more of his IT writing at technologywriter.com and here.

Recent IBM Successes Target Mobile

March 6, 2015

IBM introduced its latest set of MobileFirst for iOS apps at Mobile World Conference, held this week in Barcelona. Not coincidentally, Vodafone Spain, along with IBM, announced its Connected City Initiative to help Spanish cities drive new efficiency. BTW, IBM launched its first set of iOS business apps this past December.

 ibm ios retail appCourtesy of IBM: retailers gain real-time perspective and data-driven recommendations (click to enlarge)

The Vodafone initiative, according to the company, leverages the most advanced mobile communications technology including citywide sensors and a Global M2M Platform that will enable the connection of thousands of sensors with the intelligent Vodafone Connected City system. The new cloud-based system will run on IBM Linux z Systems. The Linux z Systems were selected for their high security, which enables cloud services while also delivering the speed, availability, and efficiency required to drive mobile services at scale.  To do something at scale you want the z System.

But more interesting to DancingDinosaur readers may be the latest set of MobileFirst for iOS apps that target banking and financial services, airlines, and retail. These are strong areas of interest at IBM z Systems shops. At the announcement, more than 50 foundational clients including Air Canada, American Eagle Outfitters, Banorte, Boots UK, Citi, and Sprint have signed on for apps that deliver the complete expertise and capabilities of those companies to their employees wherever they interact with clients and do it faster, more easily, and more securely than ever before via the Apple iPhone and iPad.

These apps promise to transform the job roles and effectiveness of hundreds of millions of professionals globally. For example, Boots UK staff will gain access to real-time data and insight from across the company through their iOS device, allowing them to offer shoppers even greater levels of service, such as real-time stock availability and easy in store ordering. The result: new levels of convenience and accessibility for Boots customers.

Specifically, the latest IBM MobileFirst for iOS applications address:

  • Passenger Care (Travel)empowers customer service agents to address traveler needs from anywhere by enabling a smoother, more personalized experience while speeding check-in and easing airport congestion.
  • Dynamic Buy(Retail)—retailers gain real-time perspective and data-driven recommendations on how products are performing and data-driven recommendations that help retailers realize better return on investments.
  • Advisor Alerts(Banking and Financial Services)—uses analytics to help financial professionals prioritize client-related tasks on-the-go while backed by customized analytics that tells the advisor what’s most important through a personalized dashboard that displays recommended next steps.

ibm ios financial app

Courtesy of IBM:  analytics for financial services staff (click to enlarge)

The new apps are designed to fundamentally redefine the ways enterprises empower their professionals to interact, learn, connect, and perform. Built exclusively for iPhone and iPad, IBM MobileFirst for iOS apps are delivered in a secure environment, embedded with analytics, and linked to core enterprise processes. The apps can be customized for any organization and easily deployed, managed and upgraded via cloud services from IBM specifically for iOS devices.

Making this happen behind the scenes at many organizations will be IBM z System-based data and logic, including not only CICS but also Hadoop and other analytics running on the z, increasingly in real time. Of course, it all revolves around IBM’s MobileFirst, which allows enterprises to streamline and accelerate mobile adoption. In addition to the IBM-Apple iOS applications organizations can develop their own mobile apps using streamlined tool sets like IBM Bluemix.

DancingDinosaur is Alan Radding, a veteran IT analyst and writer. Follow DancingDinosaur on Twitter, @mainframeblog. See more of his IT writing onTechnologywriter.com and here.

BTW, it is time to register for IBM Edge2015 in Las Vegas May 10-15. Edge2015 combines all of IBM’s infrastructure products with both a technical track and an executive track.  You can be sure DancingDinosaur will be there. Watch for upcoming posts here that will highlight some of the more interesting sessions.

IBM Commits $1B to Drive Watson into the Mainstream

January 10, 2014

IBM is ready to propel Watson beyond Jeopardy, its initial proof-of-concept, and into mainstream enterprise computing. To that end, it announced plans to spend more than $1 billion on the recently formed Watson business unit, an amount that includes $100 million in venture investments to build an ecosystem of entrepreneurs developing Watson-powered apps.

In addition, companies won’t need racks of Power servers to run Watson. With a series of announcements yesterday IBM unveiled plans to deliver Watson capabilities as business-ready cloud services. The announcement focused on three Watson services: 1)  Watson Discovery Advisor for research and development projects in industries such as pharmaceutical, publishing and biotechnology; 2) Watson Analytics to deliver visualized big data insights based on questions posed in natural language by any business user; and 3) IBM Watson Explorer to more easily uncover and share data-driven insights across the enterprise.

DancingDinosaur has been following Watson since its Jeopardy days. Having long since gotten over the disappointment that Watson didn’t run on the Power side of a hybrid zEnterprise, it turns out that IBM has managed to shrink Watson considerably.  Today Watson runs 24x faster, boasts a 2,400% improvement in performance, and is 90% smaller.  IBM has shrunk Watson from the size of a master bedroom to three stacked pizza boxes, and you don’t even need to locate it in your data center; you can run it in the cloud.

Following the introduction of Watson IBM was slow to build on that achievement. It focused on healthcare and financial services, use-cases that appeared to be no-brainers.  Eventually it experienced success, particularly in healthcare, but the initial customers came slowly and the implementations appeared to be cumbersome.

Watson, at least initially, wasn’t going to be a simple deployment. It needed a ton of Power processors. It also needed massive amounts of data; in healthcare IBM collected what amounted to the entire library of the world’s medical research and knowledge. And it needed applications that took advantage of Watson’s formidable yet unusual capabilities.

The recent announcements of delivering Watson via the cloud and committing to underwrite application developers definitely should help. And yesterday’s announcement of what amounts to three packaged Watson services should speed deployment.

For example, Watson Analytics, according to IBM, removes common impediments in the data discovery process, enabling business users to quickly and independently uncover new insights in their data. Using sophisticated analytics and aided by Watson’s natural language interface, Watson Analytics automatically prepares the data, finds the most important relationships, and presents the results in an easy to interpret interactive visual format. As a result, business users are no longer limited to predefined views or static data models. Better yet, they can feel empowered to apply their own knowledge of the business to ask and answer new questions as they emerge. They also will be able to quickly understand and make decisions based on Watson Analytics’ data-driven visualizations.

Behind the new Watson services lies IBM Watson Foundations, described as a comprehensive, integrated set of big data and analytics capabilities that enable enterprises to find and capitalize on actionable insights. Basically, it amounts to a set of user tools and capabilities to tap into all relevant data – regardless of source or type – and run analytics to gain fresh insights in real-time. And it does so securely across any part of an enterprise, including revenue generation, marketing, finance, risk, and operations.  Watson Foundations also includes business analytics with predictive and decision management capabilities, information management with in-memory and stream computing, and enterprise content management packaged into modular offerings. As such it enables organizations of any size to address immediate needs for decision support, gain sustainable value from their initial investments, and grow from there.

This apparently sounded good to Singapore’s DBS Bank, which will deploy Watson cognitive computing capabilities to deliver a next- generation client experience.  For starters, DBS intends to apply Watson to its wealth management business to improve the advice and experience delivered to affluent customers.  The bank is counting on cloud-based Watson to process enormous amounts of information with the ability to understand and learn from each interaction at unprecedented speed. This should greatly increase the bank’s ability to quickly analyze, understand and respond to the vast amounts of data it is accumulating.

Specifically, DBS will deploy IBM’s cloud-based Watson Engagement Advisor solution, to be rolled out in the second half of the year. From there the bank reportedly plans to progressively deploy these capabilities to its other businesses over time.

For fans of cognitive computing and Watson, the announcements represent a much awaited evolution in IBM’s strategy. It promises to make cognitive computing and the natural language power of Watson usable for mainstream enterprises. How excited fans should get, however, depends on the specifics of IBM’s pricing and packaging for these offerings.  Still, faced with having to recoup a $1 billion investment, don’t expect loss-leader pricing from IBM.

Follow DancingDinosaur on Twitter: @mainframeblog


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